Returns & Exchanges

At HJGstore.com, we want you to be completely satisfied with your fashion finds; if you are not, we offer a hassle-free 30-day return policy for all unworn items with original tags. Our goal is to ensure your shopping experience is as seamless and stylish as our collections.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the packing slip is included inside.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.